Delete your account and data.
You can delete your account in PaperFlow. If you can no longer sign in, you can also start a request by email.
Account management
In the app
- Open PaperFlow and sign in.
- Go to Profile → Account.
- Choose Delete my account.
- Read the warning and confirm Yes, delete my account.
The app signs you out locally only after the server confirms deletion.
If you cannot access the app
Write from the email associated with your account to paperflowapp1@gmail.com with the subject Delete my PaperFlow account. We will reply to the same address to verify ownership before deleting anything. We will never ask for your password, an access code or card details.
What is deleted
The sign-in account and personal data associated with normal usage are deleted: profile, email in the authentication system, interests, synchronized preferences, saved readings, progress and reports linked to the account. The installation is no longer associated with the account for notifications.
What may be retained
We may retain minimal records without an active account when needed to document deletion, reconcile purchases, prevent fraud, resolve claims or comply with a legal obligation. This may include store-reported transaction identifiers and security, diagnostic or audit events without the active profile. We do not use those records to reactivate your account or send advertising.
Important subscription information
Deleting your PaperFlow account does not automatically cancel a subscription billed by Apple or Google. Cancel renewal through the subscriptions on your Apple ID or Google Play account. If a refund is applicable, request it from the store.
After deletion
Access is disabled when the server confirms the operation. If you requested deletion by email, we will confirm completion to the same address used to verify the account. Deletion is permanent, and we cannot recover your saved readings or progress.
Last updated: September 21, 2026.